Dynalite service · Sydney wide

Dynalite lights not behaving? Usually it's one part or lost programming.

We find which it is, fix it, and tell you straight. Keypads, load controllers, sensors and programming, all handled by one team. Systems put in by other installers are welcome, including ones with no programming file.

  • ✓ Same week visits
  • ✓ Homes and commercial buildings
  • ✓ Any installer's system

Faults we fix every week

Most Dynalite call-outs come down to a handful of causes. Here's what we see most, and what it usually takes.

01

Lights out after a blackout

Scenes gone or lights acting strangely after a power cut or storm. Often the presets or settings have dropped out, and it's fixed on site without new parts.

02

No programming file? Installer gone?

We read back the configuration from your Dynalite devices, rebuild the project file and hand you a copy, so you're never stuck again.

03

Keypads dead or unresponsive

A single keypad, a whole floor, or buttons doing the wrong thing. We test the network and the device and tell you whether it's wiring, programming or a failed panel.

04

Circuits won't turn on or dim

Load controller and dimmer channel faults, flickering, or lights stuck on. We isolate the channel and replace only what has actually failed.

05

Sensors and timers

Motion sensors not triggering, lights staying on all night, or schedules out of time. Adjusted and reprogrammed to suit how the space is used now.

06

Changes and upgrades

New scenes, renamed buttons, extra keypads, renovations, or adding app and smart home control to an existing system.

How a service visit works

  1. 1. Quick call

    Tell us what's happening and what you've got. We'll often know the likely cause before we arrive.

  2. 2. Diagnose on site

    $275 inc GST covers the callout and first hour. We connect to the Dynalite network and find the actual fault.

  3. 3. Fix or quote

    Programming fixes are usually done on the spot. If a part has failed, you get a price before anything is ordered.

Programming and hardware, one team

We're lighting control specialists, not general sparkies who occasionally touch Dynalite. Homes, apartments, offices and commercial buildings across Sydney.

  • Keypads and wall panels
  • Load controllers and dimmers
  • Relay and DALI controllers
  • Motion and light sensors
  • Network gateways and interfaces
  • Project file read-back and rebuild
  • Scene and schedule programming
  • Smart home and app integration

Book a Dynalite service

Call us on 1300 852 926, email [email protected], or request a booking online and we'll call you back to confirm a time.

Business hours 7am–5pm. After-hours callouts available at additional rates.

Questions

Do you work on systems another company installed?

Yes. Most of our Dynalite service work is on systems we didn't install, including ones where the original installer has closed or can't be reached.

What does the $275 cover?

The callout and the first hour on site during business hours (7am–5pm), including GST. After that it's $132 per hour inc GST. After-hours work attracts additional rates, jobs outside Sydney Metro may attract an additional callout fee, and any parts are quoted before they're fitted.

Will I need to replace the whole system?

Rarely. Dynalite is modular, so a fault is usually one device or a programming issue. We'll tell you plainly if something is end-of-life.

How soon can you come out?

We aim for a visit in the same week anywhere in Sydney. Call and we'll give you the next available time.